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Hi. We’re Vertis Health.
You’ve been referred to us because you’re due for a medication review for your NHS ADHD treatment, and we’re here to help. One of our clinicians will review your medical history and guide you through the process.
We’re Worcestershire’s local GP federation - which means we run NHS services on behalf of GPs and other providers in the local area, including this one. Here, you’ll find all the information you need - including what to expect as part of your annual review, and what you’ll need to do to ensure the process runs smoothly.
Your pre-assessment questionnaires.
If you’ve just received a message telling you that you’ve been referred into the service - great! Welcome aboard. That means we’re processing your details and will soon be in touch via SMS with two questionnaires - the first being a “tick box” questionnaire that asks you to select answers from a range of options.
The second questionnaire will ask you for longer answers to questions about your life with ADHD, your coping strategies, and real-life examples of your symptoms.
Please make sure you answer all of these fully so you can get the best from your appointment.
Unless it’s not clinically appropriate for us to assess you for ADHD, we’ll most likely invite you for an assessment - so please be honest with your questionnaire answers, and don’t feel the need to overthink it.
If you’re unable to receive text messages, please contact our dedicated ADHD line on 01905 671753 and a member of our team will be able to help.
What happens after I submit my questionnaire?
Once you submit your questionnaire, it will be reviewed by a member of our clinical team. If they need to conduct any further tests (such as an ECG), they may invite you for a checkup at our office in Redditch to make sure everything’s okay.
Otherwise, you’ll be invited for a video appointment with one of our specialist clinicians. This will usually take around twenty minutes, and will involve a conversation to make sure you’re doing well, and to confirm whether you need any changes to your treatment.
Most people don’t need to change medications - but if you do, they’ll discuss this with you and, if appropriate, put in place a plan for you to do so.
Pulse and blood pressure testing.
You’ll need to provide us with pulse and blood pressure readings prior to your appointment. You can do this in one of two ways:
- Visit a local pharmacy: Most NHS pharmacies will test your blood pressure and pulse for free. You can check whether your local pharmacy offers this service - or find one that does - by clicking here. 
- Self-test at home: If you have a blood pressure testing machine at home, you can use this. Please test three times, and send us your average reading. 
Reminders and Cancellations
You will receive text reminders 3 days and 24 hours before your appointment. Please check these carefully and cancel or reschedule if you cannot attend.
If you need to cancel or reschedule, please call 01905 671753, or click the link in your appointment reminder text.
Please cancel at least 24 hours in advance. Late cancellations or missed appointments may lead to delays in your treatment.
If you cancel or reschedule in time, we’ll offer you one rebooked appointment.
If you miss your appointment without notice, we will:
- Notify your GP 
- Record it as a “Did Not Attend” (DNA) 
- You may not be rebooked unless your GP refers you again 
Missed appointments reduce availability for others and delay care. Your ADHD review is a vital part of keeping your treatment safe and effective.
 
                         
            
              
            
            
          
              